Terms of Service

Last updated: August 2025

1. Acceptance of Terms

By accessing or using Journium's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.

These Terms apply to all visitors, users, and others who access or use the service.

2. Description of Service

Journium provides a comprehensive business intelligence and analytics platform designed to help organizations make data-driven decisions. Our service includes data visualization, reporting tools, dashboard creation, and related features.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Accounts

To access certain features of our service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

You may not use another person's account without permission or create multiple accounts.

4. Acceptable Use

You agree not to use the service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any part of the service
  • Use the service for any commercial purpose without authorization
  • Reverse engineer, decompile, or disassemble any part of the service

5. Payment Terms

Paid services are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in these Terms.

We reserve the right to change our pricing at any time. Price changes will be communicated to you at least 30 days in advance.

Failure to pay fees may result in suspension or termination of your account.

6. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service.

You retain ownership of your data. By using our service, you grant us a limited license to use your data solely to provide and improve our services.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.

7. Intellectual Property

The service and its original content, features, and functionality are owned by Journium and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our service without explicit written permission.

8. Service Level Agreement

We strive to maintain 99.9% uptime for our service. In the event of extended downtime, eligible customers may receive service credits as outlined in our SLA document.

Scheduled maintenance will be announced in advance when possible.

9. Limitation of Liability

To the fullest extent permitted by law, Journium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.

Our total liability for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Journium from any claims, damages, or expenses arising from your use of the service, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us. Upon termination, your right to use the service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Journium is incorporated, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service.

Your continued use of the service after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@journium.com

Address: 490 Post St, San Francisco, CA 94102, United States

By using Journium's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.